“Has anyone approved this?” is a difficult question to hear just before a deadline. It usually means the team has done the creative work without agreeing on how the final decision should happen.
“Has anyone approved this?” is a difficult question to hear just before a deadline. It usually means the team has done the creative work without agreeing on how the final decision should happen.
A useful approval process answers three questions: who reviews the work, what they are checking, and what happens after they respond. FridayHQ’s content statuses and discussions give you places to make those answers visible.
Before the first draft is ready, name the person responsible for each kind of review. A subject expert might check accuracy, a creative lead might check the message, and a client contact might give the final sign-off.
These are responsibilities your team agrees on. Don’t assume that inviting someone to look at content makes their role obvious.
If several people need to comment, choose one person to reconcile their feedback. Otherwise, the creator can end up trying to satisfy incompatible instructions.
FridayHQ’s content view distinguishes stages including drafts, in review, re-review, needs changes, approved, and rejected. Agree on how your team will interpret those stages.
A draft should be ready for review only when the necessary media, copy, and context are present. “Needs changes” should come with an actionable explanation. “Approved” should mean the agreed reviewers have finished checking the version the team intends to use.
Write those expectations into a short team note. Clear definitions matter more than an elaborate process.
In the content discussion, explain what is ready and what still needs a decision. For example:
Please check the offer wording and closing frame. The footage is final; the caption is still open for edits.
That instruction helps reviewers spend their attention on the right parts of the work. Include a review deadline in the handoff so they know when a response is needed.
Before making changes, consolidate the feedback into a short list. Separate required corrections from optional suggestions, and settle contradictions with the decision-maker.
When the revised content is ready, explain what changed and what still needs checking. A reviewer should not have to compare the entire piece from memory to find the one updated line.
Once the decision is recorded, check that the content’s status reflects it. Then confirm the intended release date and the person responsible for the next step.
Avoid letting “approved, except for one small change” become an informal final stage. Make the change and complete the agreed check before treating the content as ready.
Try this process on your next campaign: one clear review request, one consolidated revision brief, and one explicit final decision. The team will have a much easier time knowing what can move forward.
